Trends in AI workforce and SMB automation
Disclosure: This article contains affiliate links. If you buy through them, I earn a commission at no extra cost to you. Last March I sat in a pickup truck in a dealership parking lot watching a 14-van HVAC company miss… Read More »SmartReach AI for Home Service Companies: I Booked 18 Commercial Quote Requests in 4 Weeks Without an SDR
A financial advisor on how SmartReach AI turned a cold list of 4,000 prospects into 17 booked discovery calls — and the three features that made it happen. Every January I promise myself the same thing: this year I will… Read More »SmartReach AI for Financial Advisors: I Booked 17 Discovery Calls in 6 Weeks Without an SDR
Disclosure: This article contains affiliate links. If you sign up through them, we earn a commission at no extra cost to you — we only recommend tools we have actually used. Wednesday, 4:47 PM. I was the managing partner of… Read More »SmartReach AI for Law Firms: I Booked 9 Consultation Calls in 3 Weeks Without an SDR
“Forward Deployed Engineer” went from a Palantir-only job title to one of the most searched AI career paths of 2026. If you have watched the term appear on job boards, LinkedIn feeds, and $4,000 “FDE bootcamps,” you are probably wondering… Read More »Forward Deployed Engineer in 2026: Salary Reality, US vs China Demand, and How to Get In
Every busy-season client I booked came from referrals. The slow season produced nothing. Here’s how I filled next year’s pipeline in September without hiring an SDR. The September That Changed My Mind Two weeks ago I did something embarrassing for… Read More »SmartReach AI for Accountants: I Booked 14 Discovery Calls in 3 Weeks Without an SDR
Human-in-the-Loop AI Customer Support: Why Escalating 18% of Tickets Is a Feature An AI customer-support agent should not try to answer every ticket. For a small business, the useful target is to resolve the repeatable 80% or so quickly and… Read More »Human-in-the-Loop AI Customer Support: Why Escalating 18% of Tickets Is a Feature
Disclosure: This article contains affiliate links. If you sign up through them, I earn a commission at no extra cost to you. I only review tools I’ve actually used. Last Tuesday a reader emailed me: “I want to try SmartReach,… Read More »SmartReach AI Free Trial: I Used All 14 Days — Here Is Exactly What You Get (and What Stops You)
Six Months Ago, I Got a Quote That Ended the Conversation Six months ago, I sat through a demo of an enterprise sales engagement platform. Nice product — reps, sequences, dashboards, the works. Then the quote came back for our… Read More »SmartReach AI vs Salesloft vs Outreach: The $1,980/Month Difference Nobody Warns You About
