Products • Echo365
Choose your Digital Employee by function, KPI, and workflow complexity.
Every role includes execution scope, escalation boundaries, and a measurable optimization plan. Start with one role, then expand with evidence.
AI Sales Employee
- Lead qualification by intent + fit
- Automated follow-up cadence
- Context-rich routing to human reps
- KPI: speed-to-lead, qualified opportunities, conversion lift
AI Support Employee
- 24/7 first-response handling
- Priority/SLA-aware triage
- Escalation with full context
- KPI: first response time, resolution rate, CSAT trend
AI Ops Employee
- Recurring workflow execution
- Status tracking + reminders
- Exception detection + owner alerts
- KPI: cycle time, completion rate, error reduction
Governance by design
- Define what AI executes autonomously.
- Set approval checkpoints for sensitive actions.
- Route exceptions to human owners with clear accountability.
For any questions, concerns, or feedback, please visit our Book a Demo page.